The best check in experi nceever! Hassle free!

The Condo was great with the exception of being very dusty. AC Vents were disgusting and behind furniture and under beds have not been cleaned for months.

We had a great stay in #7821 - a very nice place. It's a convenient location and we loved having the pool nearby. This villa had everything we could possibly need to make our stay enjoyable! Plenty of room and comfortable beds! Thank you for the extra beach towels- they certainly came in handy. (PS- there was no laundry detergent (that I could find) to wash the towels - luckily we brought our own to use!) Cons to pass on to the cleaning company - the air return vents near the ceilings in the living room and master bath area need to be cleaned. Lots of dust on them. The dryer lint screen was not cleaned, the lint was "hardened," so apparently hadn't been cleaned recently. There was a Q-Tip lying on the baseboard in the master bath.

Everything with the property was perfect. Y’all did a great job communicating with us prior. I hesitate to mention the only issue we had, but it was the bikes you guys helped us secure. I know it had to be the busiest week of the year and the bike company must have run at of bikes a scrounged for 4 more for us, because what we got were four rusty old bikes. Compared to all the red and white bikes surrounding ours from another bike company, ours look like they came out of the junk yard. That being said, 3 of them worked fine. One of them had the rear bearings freeze up during ride, but my son got them loosened up enough to ride back to condo. We would have said something earlier, but we didn’t even get a chance to ride them until our last day.

It’s a lovely condo; fantastic washer and dryer, oven, countertops, bar, beds and back deck!! Loved it! Nice Decour! Also appreciated the keyless entry. The only thing is the master shower head needs adjusting. But it still completely worked!

Thank you for making our first time in Hilton Head a wonderful vacation. You made the process seamles.

It was amazing. Good job

The rental property was very convenient. It was nicely renovated. We did notice quite a bit of dust all over the property. The master bathroom had hair in the shower. The bedroom with two beds was considerably warmer than the other part. There was also a horrible urine smell in the living room area. We couldn't figure out if it was the sofa or the rug. It was horrible!!! Another recommendation would be to include an iron in the property.

The place was beautiful and quiet and y'alls staff were amazing! There were a few items I wanted to point out that may make the next guests stay a little better, which is why I put a 4 star. The porch light and tv did not work and the master bathroom light turned off after a certain amount of time and wouldn't turn back on for a while. We didn't stay long so we didn't bother calling y'all on the issues but I did want to let y'all know. Other than that, thank you for such a wonderful stay!